Introduction

Welcome to Ngakau Group Limited ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 2020 and other applicable New Zealand privacy laws.

1. Information We Collect

We may collect and process the following types of personal information when you use our services:

2.1 Information You Provide

• Contact Information: This may include your name, email address, phone number, and physical address.
  
• Account Information: If you create an account with us, we may collect your username and password.

Payment Information: If you make payments to us, we may collect payment card details and billing information.

2.2 Information We Automatically Collect

• Usage Information: We may collect information about your interactions with our software, website, and emails, such as your IP address, device information, browser type, and operating system.
  
• Cookies and Similar Technologies: We use cookies and similar technologies to track user activity and enhance your experience. You can manage your cookie preferences through your browser settings.
  

2.3 Information from Third-Party Sources

We may receive information from third-party services and partners as part of providing our services.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To provide and maintain our services.
  

To communicate with you, respond to inquiries, and provide customer support.

• To process payments and send invoices.
  
• To improve and personalize our services.
  
• To comply with legal and regulatory requirements.
  

4. Disclosure of Your Information

We may share your personal information with the following parties:

• Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as hosting, payment processing, and analytics services.
  
• Business Partners: We may share your information with business partners and affiliates as necessary to fulfill our contractual obligations.
  

Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests from authorities.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

Under New Zealand's privacy laws, you have certain rights regarding your personal information. You have the right to:

• Access Your Information: You may request access to the personal information we hold about you.
  
• Correct Your Information: You may request corrections to inaccurate or incomplete information.
  
• Delete Your Information: You may request the deletion of your personal information.
  

To exercise these rights or if you have any questions or concerns, please contact us using the information provided below.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. Any updates will be posted on our website with the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our privacy team by emailing privacy@ngakaugroup.co.nz